Membership Renewals FAQs
membership renewal FAQs
Here you can find the most common questions about the OAVT’s member renewal process. Use the links below to quickly access a topic.
General FAQs
- Sign in to the Member Portal
- From the side menu, select ‘Membership Renewal’ under the Renewals and Requests heading.
- Click on ‘Start Renewal.’
- Confirm or update your contact information.
- Complete the Declarations page.
- Save your responses and continue to payment.
- Select your method of payment and follow the instructions to process your payment. You can pay by credit card, cheque or e-transfer.
NOTE: Payments by cheque, e-transfer or group payments are processed manually and can take up to 14 business days. - Once you have completed your renewal you will receive a confirmation email.
The membership system switches all active members to expired on May 1st to allow members to renew for the current membership year starting June 1st. Rest assured that the expiry status in no way affects your active membership unless you have not renewed and paid by July 31st as per the OAVT bylaws.
If your membership is currently suspended due to incomplete CE, you do not have access to your account. Please contact OAVT’s CE Manager, laurie@oavt.org to determine your next steps.
Select ‘Membership Renewal’ under the Renewals and Requests heading from the side menu to begin your renewal. If you’re still having problems, please contact verna@oavt.org to trouble shoot your account.
Yes, you can access a copy of your receipt in your OAVT member portal under the “Invoices & Receipts” menu. Step-by-step instructions can be found below:
By computer:
- Sign in to the OAVT Member Portal
- In the left-hand column, click on ‘invoices & receipts’
- Click ‘review’ for the invoice you want
- Click on ‘print’
- You can then choose to print your invoice or save it as a pdf
By phone:
- Sign in to the OAVT Member Portal
- Click on the menu bars in the top right corner
- Click on ‘invoices & receipts’ in the side menu
- Click ‘review’ for the invoice you want
- Depending on your phone, you can– use your icons on the top to ‘share’, or select ‘more’ to download, copy, or email your receipt
Payment Deadlines and Late Fees
June 1st
The OAVT’s by-laws indicate that you have 60 days from June 1st to pay your dues. Any membership that has not been renewed and paid by July 31st will be suspended as of Aug 1st.
Renewals processed on or after August 1st are subject to a $50 + HST late payment fee.
Yes, to pay your dues via e-transfer, please select ‘cheque’ as the payment method. Once you have renewed online, send the funds to OAVT’s Finance Manager, verna@oavt.org . Please include your invoice number in the notes or memo section of the e-transfer. Payments submitted without an invoice number will cause processing delays.
A confirmation email will be sent when we receive your funds. Your invoice will be marked paid and your profile will be updated within 14 business days.
Pending and Student Memberships
If you have graduated from an OAVT accredited program or will be graduating before the next VTNE testing window, you are eligible to become a pending member of the OAVT. To become a pending member, you must apply for a pending membership through the application portal. If you do not have an OAVT membership, you will need to create a new account by selecting ‘New User? Apply Now’ on the application portal. Once an account is created, you can sign back in to the application portal to create your pending application, pickup where you left off on your application, or check on the status of your application.
To submit your application, you will need to submit a current (within 6 months) criminal record check.
You will receive an automated email once your application is approved instructing you to sign back in to the application portal to pay for your pending membership.
Once you have paid, the pending application will be finalized and you will be a pending member of the OAVT. You will then use the ‘Member Log In’ button on the main page of the OAVT website to access your account instead of using the application portal. Your membership status will be listed as Pending.
To change your membership from a student membership to a pending membership, you must apply for a pending membership through the application portal.
If you have graduated from an OAVT accredited program or will be graduating before the next VTNE testing window, you are eligible to become a pending member of the OAVT.
In order to submit your application, you will need to submit a current (within 6 months) criminal record check.
Do not use the ‘member login’ button until your application process has been completed as your student membership is no longer valid. You will receive an automated email once your application is approved instructing you to sign back in to the application portal to pay for your pending membership.
Once you have paid, the pending application will be finalized and you will now be a Pending member of the OAVT. You will now use the ‘Member Log In’ button on the main page of the OAVT website to access your account in the member portal. Your membership status will be listed as Pending.
Make sure you are signing in to the application portal and not the member portal. You can’t sign in to the member portal until your payment is submitted through the application portal. To pay, select the ‘Review and Pay’ button in the application portal.
Once you have paid, the pending application will be finalized and you will then be a Pending member of the OAVT. You can then use the ‘Member Log In’ button on the main page of the OAVT website to access your account in the member portal. Your membership status will be listed as Pending.
If you are still a student and not graduating this year, please clear your browser history and use the ‘forgot password’ to reset your password and questions. If you continue having log in issues, please contact verna@oavt.org for further assistance.
If you have graduated or are graduating this year – your student membership account will no longer be valid and you need to become a pending member. To become a pending member, you must apply for a pending membership through the application portal.
In order to submit your application, you will need to submit a current (within 6 months) criminal record check.
Employer Payments
Your employer can absolutely pay for your membership dues, but you will still need to process your own online renewal to confirm your contact information and complete the Declarations page. Select ‘cheque’ as the payment option. This will generate an invoice for your membership which you can provide to your employer.
Your employer can then pay your membership dues:
- Online by credit card after you give them permission to access your account.
- Offline by credit card, e-transfer or cheque.
Employer offline payments must be accompanied by the Group Payment Form, which requires your name, OAVT member number, invoice number, date and amount of your renewal.
If your employer wants to pay for several staff at the same time, they can complete the Group Payment Form. Each staff will still need to follow the renewal instructions as outlined above.
Credit card information should not be provided by email due to security. An alternative is to complete the form without the credit card information and contact verna@oavt.org to arrange a call to provide the credit card information.
No, if your employer is paying by cheque, please include the group payment form with the cheque payment. For e-transfers, the form can be emailed to verna@oavt.org once the transfer has been completed.
Payments that are not processed online by credit card are considered offline payments. Processing time for offline payments is 14 business days.
To avoid additional delays, make sure you have completed your membership renewal in your OAVT member portal.
Am I eligible for a reduced fee?
If you are concerned about paying for your dues, please contact the OAVT’s Finance Manager, Verna, at Verna@oavt.org to discuss your situation.
An RVT or Pending member in good standing taking a leave of absence from their place of employment, of greater than 6 months but less than 1 year, can apply for a reduction in annual dues for one membership year (Reference: OAVT By-Laws, Article 6.6.6).
Please complete the Reduced Dues Application process before paying your dues. If you have already paid membership dues for the current year, any applicable discount will be reflected next year.
The Reduced Dues Application is accessed through your member portal in the left-hand side menu. Reduced Dues Applications must be accompanied by supporting documentation including the start date of your leave and your estimated return date.
Yes, CE requirements must still be satisfied while on reduced dues.
Once the Reduced Dues Application has been submitted, the processing time is 10 business days.
Your submission will be processed in the order it was received. If you have not heard back from the OAVT, please check your junk email.
If further information is required to process your request, this will lengthen the processing time.
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