Mobile RVT and Client Care Coordinator

Mobile/Remote Registered Veterinary Technician (RVT)  and Client Care Coordinator
Sunset Mobile Veterinary Services

Sunset Mobile Veterinary Services (SMVS) is a mobile veterinary service providing senior, palliative, hospice, and end-of-life care throughout the Greater Hamilton Area. Our goal is to support families and improve quality of life for pets in the “sunset stage” of their lives, all in the comfort of their home.

We are seeking a part-time RVT for a unique hybrid role combining in-home veterinary care with remote client care coordination.

This role is ideal for an RVT who is passionate about senior and hospice care, enjoys building meaningful relationships with families, and is looking for an opportunity to develop specialized skills while taking an active role in a growing mobile practice.

About the Role

Mobile hospice care is a different philosophy of veterinary care—one that prioritizes comfort, time, compassion, and individualized support during a pet’s final stage of life. We believe families deserve the time and expert guidance needed to navigate difficult decisions without feeling rushed or judged.

The position is approximately 50% in-home clinical care and 50% remote client care coordination, although the balance may vary depending on scheduling and practice needs.

Client Care Coordinator – Remote
Client care is a significant part of this position. You will often be the first point of contact for families reaching out to SMVS, and your ability to make people feel heard, supported, and cared for is an essential part of the role.

Respond to phone calls, emails, and client inquiries
Schedule mobile appointments and telemedicine consultations
Coordinate daily scheduling with the veterinary team
Provide client education and follow-up support
Assist families with pet aftercare arrangements

RVT – In-Home Care
As an RVT on our team, you will play an important role in delivering this family-centred model of care. You will have the opportunity to develop specialized skills in veterinary hospice and palliative care, and provide compassionate education and support to families. This role is ideal for an RVT who enjoys hands-on nursing care, client education, independent work, and building meaningful relationships with families.

Assist veterinarians with hospice and end-of-life appointments
Provide nursing care and follow-up for hospice and palliative patients
Conduct quality-of-life assessments and telemedicine follow-ups in collaboration with the veterinary team
Educate families on medications and at-home care
Lead in-home euthanasia appointments under veterinary delegation and appropriate supervision
Assess patient comfort and quality of life

The ideal candidate embodies our 4 C’s:

Communication – You can listen, explain clearly, and navigate sensitive conversations with families.

Compassion – You genuinely care about people and their pets and approach every family with empathy and without judgment.

Confidence – You are clinically capable, comfortable working independently, and willing to take an active role in hospice and end-of-life care while knowing when to seek support.

Calm – You remain grounded and professional during emotionally difficult situations and provide a reassuring presence for families.

Who We’re Looking For
The ideal candidate:

Registered Veterinary Technician in good standing with OAVT
Clinical experience as an RVT; 2+ years of experience is an asset
Interest in hospice and palliative care (CHPT certification is an asset, but not required)
Comfortable leading appointments, including quality-of-life assessments, and interested in developing skills to lead delegated in-home euthanasia appointments
Able to work independently from home and at clients’ homes
Valid driver’s license and access to a vehicle
Proficient clinical skills including venipuncture
Remote work requires a quiet workspace, reliable internet access, and the ability to handle client calls and communications confidentially

What We Offer
Comprehensive training in hospice and end-of-life care
3-6 months of structured onboarding, training and shadowing
Opportunity to develop greater autonomy within your RVT scope
The opportunity to develop advanced skills in hospice, palliative care and end-of-life support
A supportive environment that prioritizes quality patient and family care
Opportunities for continued education and professional development

Schedule
Part-time
Approximately 20–30 hours/week
2–4 weekend half-day shifts/month

Compensation
$25–$28/hour during the training period

Following successful completion of training, typical total earnings are $30–$35+ per hour, including production-based bonuses

Mileage/vehicle compensation reimbursed separately from hourly compensation

Yearly CE allowance

Physical and practical requirements
Able to lift 40 lbs. unassisted and up to 100 lbs. with assistance
Comfortable standing, walking, kneeling, bending, and performing hands-on patient care
Strong manual dexterity and fine motor skills
Comfortable with prolonged periods of driving

Join Our Team
If you are passionate about senior pets, hospice and palliative care, and helping families navigate the final stage of their pet’s life, we would love to hear from you.

This is an opportunity to make a meaningful difference for pets and their families while helping shape a growing model of hospice mobile veterinary care.

To apply: Please submit a resume and brief cover letter to sunsetmobilevet@gmail.com. AI is not used to screen applicants.