Manager Emergency (RVT Leadership) – London Regional Emergency & Referral Hospital

Level: Experienced RVT with interest in a leadership role

Employment Type: Full-time

Job Status: Existing

Location: London, ON

Compensation: Commencing $70,000 to $80,000 per year, depending on experience

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London Regional Veterinary Emergency & Referral Hospital provides 24/7 emergency and specialty care (Surgery, Internal Medicine, Neurology) with a passionate 65-member team. We welcome a full-time Emergency Department Manager (reporting to the General Manager) who is energized to grow leadership skills and lead from the floor, support our technicians, and elevate our emergency department.

🚩 Special consideration will be given to Registered Veterinary Technicians (RVTs) with prior leadership experience and business interest.

General Responsibilities
As ER Manager, you will ensure the efficient operation of our 24/7 service while fostering a collaborative, supportive, and growth-focused team environment:

• Lead & Mentor RVTs/TAs: Coach, mentor, and foster professional development and continuous learning for technical team members.
• Oversee Daily Floor Operations: Partner with Lead ER Veterinarians, the General Manager, and fellow managers to coordinate workflow, shift scheduling, on-call coverage, and high standards of care.
• Shape Hospital Culture: Represent the ER on London Regional’s Senior Leadership Team, contributing ideas to hospital-wide initiatives and leading team meetings.
• Build & Onboard Talent: Lead technical recruiting, hiring, and onboarding, while championing student externship and internship programs.
• Champion Patient & Client Care: Ensure exceptional medical care and client service, address concerns promptly, and maintain regulatory compliance.

What You Bring to the Role

• Strong leadership aptitude with a passion for guiding, inspiring, and supporting a multidisciplinary team (RVT designation)
• Empathetic coaching and supportive approach to feedback, associate wellbeing, and navigating day-to-day clinical challenges.
• Calm Organization: Excellent communication and workflow management skills to keep a fast-paced ER floor organized and cohesive.
• Care-Centred commitment with a heartfelt dedication to compassionate client service and top-tier patient care.

What VCA Canada Offers

•  Competitive compensation that reflects your skills, experience, and the role.
• RRSP Employer Group Match Program (5%) to help you save for the future.
• Paid time off for continuing education, vacation, sick days, and personal wellness days.
• Annual CE Allowance.
• Benefits: Minimum 24 hours per week for eligibility, with flexible options.
• Paid annual certification memberships and uniform allowance.
• Mental health support tools and resources: Virtual health care (telemedicine), Employee Assistance Program (EAP), and digital wellness tools supporting mindfulness, sleep, and physical fitness.
• Various career development pathways.
• Generous personal pet care discounts and lifestyle perks, including exclusive shopping discounts and access to a wellness app.

Our hospital: We proudly provide comprehensive 24/7 emergency care, intensive/critical care and specialized referral veterinary medicine for pet owners and primary veterinary clinics across London and the broader Southwestern Ontario region. Our hospital brings together emergency clinicians, specialists, and passionate technicians who love sharing knowledge as much as providing exceptional care. You’ll be surrounded by encouraging colleagues who are always ready to collaborate, teach, and cheer on your growth. Learn more at vcacanada.com/londonregional.

Our Story

VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy.

In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta’s Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada’s Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers..Most recently, we received 2026 Great Place to Work® Certification™ Canada.

Apply today with the link below or connect with us at: careers.canada@vca.com

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