Operations Manager
A leadership opportunity within a growing, locally owned urgent care hospital
BayVETS Urgent Care Collingwood is seeking a motivated and experienced Operations Manager to help lead our team as we continue to grow.
This role is ideal for a Registered Veterinary Technician ready to step into leadership, or an experienced veterinary office/practice manager looking to be part of a collaborative, forward-thinking hospital.
Who We Are
We are a locally owned, independent urgent care veterinary hospital that has been successfully serving our community for over a year. Our model is designed to provide efficient, high-quality out of hours care while supporting both our patients and the broader veterinary community when their family veterinarian is closed. Our goal is to provide efficient and accessible veterinary care without the ER wait. We operate M-F 6pm-10pm, Weekends and holidays 8am-8pm.
We place a strong emphasis on:
Respectful workplace culture
Team collaboration
Psychological safety
Clear, direct communication
About the Role
This is a hands-on leadership position where you will work closely with the ownership group and clinical team to support both day-to-day operations and long-term growth. You will play a central role in keeping the hospital running smoothly while helping to maintain a positive, well-supported team environment. We practice Free Fear medicine, hands free x-rays and strive for high quality care while meeting the needs of clients where they are.
Key Responsibilities
Oversee daily hospital operations
Support and maintain a positive, respectful team culture
Staff scheduling, recruitment support, and team coordination
Payroll and HR-related administration
Inventory management and ordering
Financial tracking and operational planning
Regular communication with shareholders and participation in leadership meetings
Support client communication and overall service experience
Who We Are Looking For
RVT ready to transition into a leadership role or experienced veterinary office/practice manager
Strong leadership, communication, and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Interest in both people leadership and business operations
A practical, solutions-focused mindset
Position Details
Full-time position
Hybrid on-site and remote work
Includes some evening and weekend shifts
No overnight responsibilities
Anticipated start date: May 2026
Compensation & Benefits
Salary: $75,000–$85,000 per year + based on experience
Health and dental benefits
Continuing Education (CE) allowance and home office expense
Why Join Us?
Be part of a locally owned, independent hospital
Join a team that values respect, communication, and support
Have a voice in how the hospital operates and evolves
Contribute to a modern, efficient new model of veterinary care
How to Apply
Please send your resume and cover letter to: Dr. Jacquie Pankatz
jp@mvvh.ca
Applications will be reviewed directly by our team and this process is not screened using AI tools. We look forward to meeting you.
To apply for this job email your details to jp@mvvh.ca