Manager: Animal Care

Job Purpose

The Manager: Animal Care is responsible for the effective and efficient operation of the Ottawa Humane Society (OHS) kennels, clinic and related programs

Duties and Responsibilities

• Develop, implement, manage, monitor, and evaluate all aspects of kennel and clinic operations
• Determine short- and long-term tactics and strategies to achieve department and organizational strategic goals
• Be aware and make use of community resources
• Develop and maintain excellent community partnerships with animal welfare organizations and OHS partners
• Prepare and deliver written and verbal presentations including media appearances
• Develop, implement, evaluate and ensure adherence to standard operating procedures within assigned functional areas
• Manage and coordinate department resources
• Develop, manage, and ensure adherence to department program budgets
• Provide advice and assistance to other managers, directors, CEO, and OHS Board and committees as required
• Be thoroughly familiar with and ensure adherence to pertinent legislation, regulations, contracts, guidelines, OHS mission, policies, procedures, plans and collective agreement
• Maintain a comprehensive knowledge of best practices and trends in social, environmental and cultural issues relating to animal care and welfare and shelter best practices
• Produce and maintain accurate reports, records, and files
• Manage department administrative files and human resources documents and files
• Participate in supervision, evaluation, training, and other meetings as required
• Lead and manage department staff including orientation, training, performance management, and daily supervision
• Hire, fire and discipline staff in consultation with the Senior Manager: Operations and Manager: Human Resources
• Be familiar with and ensure compliance with all health and safety policies and procedures
• Participate in the identification and evaluation of OHS program goals and objectives
• Participate in professional development opportunities
• Participate in public relations and promotional activities as required
• May be require to assume some responsibilities of Senior Manager: Operations

Qualifications

• Post-secondary school degree or diploma in a related field
• Registered Veterinary Technician designation preferred
• A minimum of 3 years’ animal care management experience
• A minimum of 3 years’ staff management experience
• Significant knowledge and experience with animal health and welfare
• Professional working proficiency in spoken English and full professional proficiency in written English is required

Working Conditions/Physical Requirements

• Employee may be required to occasional work evening, holiday and weekend shifts
• Employee will be required to be on-call during specified hours on evenings and weekends
• Employment is conditional upon the ability to provide services in a safe manner, including, but not limited to, lifts and transfers of large animals and interaction with potentially aggressive animals
• Employment is conditional upon maintaining confidentiality of OHS information
• Employment is conditional upon the ability to work around all species of animals safely

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.