Clinic Manager

Clinic Manager

Full Time Position 

65,000 to 75,000 annually

Northwest Ontario SPCA 

Thunder Bay, Ontario

Who We Are 

The Ontario SPCA and Humane Society is a registered charity and has been operating for 150 years. The Society provides care, comfort and compassion to animals in need in communities across Ontario; we value all animals and advocate to treat them with respect and kindness. We strive to keep pets and families together and do so through a variety of community support services.

Why You Should Join Our Team

Be part of an energetic team environment with others who share your passion for animal wellbeing!
Competitive compensation package including medical, dental and vision benefits
Employee Family Assistance Program
Paid sick time
3 weeks of vacation to start!
Predictable daytime hours
Free onsite parking
Discount on Ontario SPCA apparel, Paws & Give merchandise, Virtual pet care, and pet food too!
Opportunities for professional development

Your Community Impact

By joining the Ontario SPCA, you will have a great impact on both the animals and communities we serve. As a Clinic Manager, the everyday functioning of our clinic and the best possible care of the furry friends within it depends on you! You will leave your shift every day feeling fulfilled after supporting and providing the upmost care and compassion to both the people and animals you interact with every day. You will help support a team of professional Veterinarians, RVT’s and Assistants, empowering them to bring their best selves to work everyday. By joining our team as a Clinic Manager, you are joining a team you can count on shares the same goals, passion, and love for animals that you do!

Opportunity

 Clinic Manager: We are seeking a full time Clinic Manager to oversee the operations of our busy Spay & Neuter Veterinary Clinic. With a passion for shelter medicine and operations management, this position will oversee a team of dedicated receptionists and Registered Veterinary Technicians in a high-volume clinic setting. This position, both challenging and rewarding, is suitable for those who love to work in a fast paced and structured environment. The successful candidate will embody service excellence as a core value to ensuring a high standard of care for our animal residents during their short stay.

A Typical Day 

Welcoming clients and their pets
Leading by example in all aspects of client service and standard of care
Supervise, coach and motivate employees, ensuring efficient operations of the clinic
Identify opportunities for operational improvement
General administrative duties including team scheduling, budget planning, back up reception
Lead a variety of human resources activities including, interviewing, employee onboarding, training and performance management
Training clinic staff on Shelter Health and Wellness concepts and protocols and providing ongoing follow up
Cultivating a strong partnership and working relationships with the Manager and team members at the Provincial Education and Adoption Centre

Set up for Success! 

You are a Registered Veterinary Technician with at least 1 year of experience
Passion for shelter medicine
2-4 years of supervisory/management experience, preferably within a high volume animal clinic
Strong administrative, and organizational skillset
Exceptional Customer Service skills
Excellent communicator both written and verbal
Ability to work onsite Monday-Friday with the odd Saturday as needed.
Valid G drivers’ license with the ability to provide a clear driver’s abstract

This is a new role within the organization.

We Can’t Wait to Meet You!

Click Apply Now and upload your resume and cover letter.
We wish to thank all applicants for their interest in the Ontario SPCA and Humane Society, however only those selected for an interview will be contacted.

The Ontario SPCA and Humane Society embodies a culture that embraces diversity, equity, inclusion, and belonging (“DEIB”) and welcomes applications from individuals of diverse backgrounds. Our DEIB practices foster a fair and consistent environment, enabling everyone to feel welcomed, supported and valued in the workplace.

The Ontario SPCA and Humane Society provide accommodation during all stages of the recruitment process. Should you require any accommodation, please advise us if you are contacted for an interview and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at 888-668-7722.

Our Commitment to a Human-Centered Hiring Process

Our organization complies with Ontario Employment Standards Act, 2000, and relevant privacy legislation. While we use technology to help manage applications efficiently, resumes are personally reviewed by a member of our recruitment team. From screening to interviews and final decisions, our process is rooted in a human-centered approach.

Tagged as: full time, spay and neuter, surgery