Registered Veterinary Technician

Heart Lake Veterinary Hospital is currently seeking an enthusiastic full time Registered Veterinary Technician (RVT) to join our dedicated privately-owned Veterinary Hospital in Brampton, Ontario. (Not Corporate)

We pride ourselves on our clinic culture of a small, close-knit team that supports each other in all aspects, and where staff are treated as equals. We are an AAHA accredited practice and our goal is to provide gold standard patient care and client experience while supporting our staff to explore their personal and educational goals. We are a progressive, family run business and value a healthy work-life balance.

Our Ideal Candidate:

The successful candidate will have a passion for animal care and have the desire to work in a collaborative, team motivated and supportive environment.

Experience, ability and willingness to work with and handle all varieties and personalities of dogs and cats is strongly preferred. Avimark experience is preferred and an aptitude for IT is a bonus.

You will ideally have a minimum of 3 years experience as a Registered Veterinary Technician with a good standing with the OAVT and a minimum of one year in a customer facing role. New graduates are welcome to apply! We will invest in training for special candidates with less experience.

Responsibilities:

Providing exceptional nursing care and support to patients in-hospital and during appointments, including monitoring vital signs, performing anesthesia, digital x-rays, administering medications as directed by DVM, animal handling, and performing treatments and COHATs.  Communicating with pet owners to provide updates on their pet’s condition. Take TPR’s and collect patient history, describe treatment plans to owner and obtain consent for cost of services.
Sterilizing equipment and maintaining the cleanliness of examination areas, kennels, treatment area, lab and pharmacy.
Have the ability to meet the physical requirements of the position as well as lift 20 kg
Stay on top of daily worklists and client follow ups while effectively preparing and maintaining detailed medical records, including patient histories, treatment plans, and diagnostic results, using Avimark and Idexx VetConnect
Ability to manage multiple priorities simultaneously. Strong problem-solving aptitude, including the ability to ask clarifying questions to facilitate effective solution-finding
Obtaining and processing samples using Idexx in-house diagnostic lab equipment.
Assisting veterinarians during consultations, procedures, surgery and dentistry but also taking initiative to work independently and stay productive during downtime.
Client education
Ability to follow and implement fear free procedures
Participating in continuing education and professional development to stay up to date on the latest innovations and developments in small animal practices
Excellent customer service skills; triaging emergency patients, greeting clients with sincerity, a real aptitude for putting patients and clients at ease and creating a welcoming environment
Ability to stay calm in stressful situations, professional during difficult conversations, and maintaining a positive, low-stress atmosphere for our patients and clients
Willingness and ability to assist the reception team to answer client phone calls, track and book appointments as needed, and respond and manage email correspondence with clients, referring veterinarians etc.
Invoicing and billing, creating and explaining estimates with confidence, obtaining pet owner consent and collecting payments

Schedule:

Monday to Friday
8 Hour shift between the hours of 8am and 7pm with 1hr unpaid lunch break
Closed on weekends
Work Location: One location, 670 Wanless Drive Brampton ON, free on-site parking

Job Types: Full-time, permanent

Salary: Commensurate with experience

Expected start date: April 2025

Job Types: Full-time, Permanent

Pay: From $30.00 per hour

Additional pay:

Bonus pay structure for staff 

Benefits:

Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Progressive private practice
Staff pet discounts, supplies and pet food at cost
Reduced service fee’s and medication for staff pets
Weekday shifts only, no weekends
Annual uniform allowance
Training included
OAVT fee’s paid
Annual CE allowance
Company events
Paid time off including 3 paid sick days and 2 personal days

Schedule:

8 hour shift
Monday to Friday
No weekends

Experience:

Registered Veterinary Technician (RVT): 3 years (preferred)

Tagged as: rvt full time immediate opening