This is a 60-minute webinar which will be available as of October 7, 2021.
With veterinary hospitals functioning at maximum capacity and often short-staffed, emotions are running high, and everyone is feeling stressed. At times like these, it is easy to snap at a colleague or become disgruntled with a co-worker, especially during disagreements over case management or scheduling. Research suggests that teams who can effectively communicate and resolve conflict provide better patient care and have higher job satisfaction than teams who avoid conflict or, worse, talk behind each other’s backs.
During this webcast, veterinary wellness advocate and Thrive! collaborator, Dr. Marie Holowaychuk, will discuss strategies for:
– effective team communication, including proactive problem solving and conflict resolution;
– addressing inappropriate behaviour.