RVT – Internal Medicine

Job Description

Registered Veterinary Technician – Internal Medicine

Veterinary Industry/ Healthcare Environment

Who we Are:

Founded in 2012, the Ottawa Animal Emergency & Specialty Hospital’s mission is to promote exceptional animal care by offering specialized veterinary and 24-hour emergency services in Eastern Ontario and Western Quebec.  Delivering Passion, Dedication, Reliability, Compassion and Excellence is our culture, and we believe in great experiences for our teams, clients, patients, and stakeholders.

The ROLE:  Registered Veterinary Technician – Internal Medicine

Mission Objectives:

• Brings the hospitals mission and vision to life for our team and our clients:

• Strive to provide the best possible client experience in a relationship-centered environment.

• Our vision is to be a premiere veterinary care center, wholly owned by veterinary professionals, with a model of excellence, innovation and reliability

Duties and Responsibilities:

Venipuncture and other technical procedures such as radiographs

Placing and maintaining NG tubes

Making sure referral forms, x-rays and reports are received for each new patient before the consultation

Assisting in making appointments in Internal Medicine (new and follow up) as well as coordinating with other services if needed (e.g. internal medicine, surgery, etc.)

Monitoring of the patients during procedures under sedation or anesthesia

Ordering laboratory tests

Making sure the medical record is up to date vs. procedures, communication with clients and referring veterinarians, etc.

Helping the veterinary assistant making sure that all is clean and in order at the end of the day

Making follow up phone calls for the internist and answering some of the questions from clients in person, by email or by phone

What you will need to succeed:

· A 2-year Veterinary Technician diploma (Mandatory)

· Registration with the Ontario Association of Veterinary Technicians

· 4 years Experience

· Experience in emergency or specialty veterinary medicine

· Resilience and adaptability to deal with emotional and demanding clients, with the primary focus of nurturing relationships, managing conflict, driving service solutions and client retention in  the veterinary services we provide

· Exceptional client service skills, both verbal and written

Our Core Values:

· Servant Leadership

· Lead with Empathy

· People First

· Exceed Expectations

· Honesty, Integrity, Trust

· Be Passionate and Caring

· Continuously Improve

· Diversity & Inclusion

· Accountability

Languages:

· Bilingual in French and English (Preferred), all candidates will be considered.

Salary/Rate:

· $25.30-32.25/hr + Signing Bonus

What we can offer:

· Dental & Vision care

· Disability insurance

· Extended health care

· Life insurance

· On-site parking

· Paid time off

· Employee Assistance Program

· Pet care & food discounts

· Genuine career opportunities in a growing organization that’s creating new roles everyday;

· Work in a team big enough for growth but lean enough to make a real impact.

We thank all candidates for your interest. We will reach out to all qualified candidates.